ATTRIBUTE |
TYPE |
DESCRIPTION |
api-token* |
string (Header) |
Pass “api-token” into request
header to validate the calling
e.g.
“api-token” = “FWArGpxA1uKdeKPCa+b3SJiONmSey+as” |
clientName* |
string |
Subscribed Account Name.
<clientName>.NABD.com
|
userName* |
string |
Authenticated user Name |
ComplaintId* |
number |
Id of the case that should
be updated. |
subject* |
string |
Case subject with maximum
200 chars. |
description* |
string |
Case description in plain
text or HTML format. |
statusid |
number |
Status Id that returned
from View Statuses API function. |
priorityid |
number |
Priority Id that returned
from View Priorities API
function. |
assignedUserIds |
string |
Ids of assigned users that
returned from Case Assignments
API function and separated by comma |
userGroupids |
string |
Ids of assigned user groups
that returned from
Case Assignments API
function and separated by comma |
ouiIds |
string |
Ids of assigned organizations
that returned from
Case Assignments API
function and separated by comma |
roleIds |
string |
Ids of assigned roles that
returned from
Case Assignments API
function and separated by comma |