This API helps you to view detailed information for specific case.
Request
Parameters
Fields marked with * are mandatory.
Language
Properties
Response
{ "errorCode":0, "errorDescription":"", "technicalError":"", "data":{ "id":181466, "caseNumber":1807, "subject":"Title of the case", "createdOn":"2/1/2018 2:25:04 PM", "createdBy":"Agent1", "status":"open", "customerName":"admin", "customerEmail":null, "customerMobile":null, "notes":[ { "id":123, "note":"Please check my issue urgent", "createdOn":"2/1/2018 12:25:08 PM", "createdBy":"John Smith" }, { "id":154, "note":"Sure we will solve it ASAP", "createdOn":"2/1/2018 12:25:08 PM", "createdBy":"Agent1" } ], "notesCount":2, "attachments":{ "attachments":[ { "ClientId":"1e8dbccf-4756-4e7c-bc73-51b5697e18e0", "fileName":"attachment.xlsx", "filePath":"bdecaa60-dc12-4ff0-b632-842adc5db207.xlsx" }, { "ClientId":"1e8dbccf-4756-4e7c-bc73-51b5697e18e0", "fileName":"signed NDA.pdf", "filePath":"195a0926-656b-4382-af0e-54b5158fcbee.pdf" } ] }, "attachmentsCount":2 } } |