Managing corporate users

A user with corporate administrator access can add, edit, and delete users from NABD.

To add a user:

  1. From your left menu, select Manage Corporate Users.



  2. On the Corporate User Profile page, click Add.



  3. In the System Login Info window, type the user's user name and password. Then confirm the password.



  4. Add the user's name and identification information.


  5. Enter detailed address and contact information. Remember, you must select a country and city and also include a street address.


  6. Select the type of user – Ordinary User or Admin. Selecting Admin will give the user administrator access to NABD functions and permissions.


  7. Add the contact information – including email and telephone, mobile, and fax numbers.


  8. Add job information. Also include the contact method and the preferred case submission method (both are required).




    Indicate the category for the administrator and check if the administrator wants to hide contact details from other NABD users.

  9. Select the scope information this user should be able to view – only their cases, all cases, or only cases for specific products.



  10. Click Save.

    The user is added to your corporate account.

 

To edit an existing user:

  1. From your left menu, select Manage Corporate Users.

  2. On the Corporate User Profile page, locate the user you want to modify. Under the Options column, click the Edit link.

  3. On the Customer Registration page, update the user's information as necessary. You can update the user's user name and password, address, contact information, submission method, etc.

  4. If you're finished, click Save.


    The user's information is updated.

 

To delete users from NABD:

  1. From your left menu, select Manage Corporate Users.

  2. On the Corporate User Profile page, locate the user you want to modify. Under the Options column, click the Delete link.

  3. Click Yes when prompted.


    This user is deleted from your account.