I would like to express my gratitude for the excellent experience I had during implementing NABD with you. The deployment and customization were very easy and brilliant. Thanks very much for this excellent, speedy and professional service .

We are extremely happy with NABD. We are already starting to see the fruits of our efforts in terms of faster response times, improved administration and better reporting. We can for sure recommend NABD to our partners and customers.

The reporting and analysis features in NABD give us the Ability to perform real-time analysis of all data from multiple, distribute department within our organization and also with external entities working with us. Thanks for your efforts to give us such a powerful tool.

We needed an easy-to-use, adaptable system for managing and enhancing customer satisfaction, we used NABD and we exactly found our goal, using the tracking, reminders and follow-up functions our customer service staff have the ability of efficient and effective follow up process to reflect our hotel’s customer-centric philosophy.

We wanted to have more efficient and powerful system to manage customer complaints, internal processes, and suppliers’ issues. Our old system was built on tracking issues on various Excel spreadsheets which did not meet our goals, with deploying NABD we controlled our processes and suppliers’ issues and lowered the number of customer complaints, thereby enhancing customer satisfaction.

NABD far and away the best of the solutions we tested. Its interface is much more user friendly than any of the other systems, and had the critical follow-up and reporting capabilities we need to ensure effective customer service management.